FAQs
Book Purchase Related
1. In what ways may I purchase e-books？
2. What payment options are available to me when purchasing books？
3. Can I request a return/refund for a purchased e-book？
4. How to read purchased e-books？Can I read them through a Kindle reader?
5. What type of book am I purchasing？
6. Can I buy an e-book as a gift to a friend？
Library Management Related
1. I have already purchased e-books, why does the library show empty after I sign in to the App？
2. How can I manage the e-books in the library?
3. How do I continue to read a book after I have removed a purchased e-book from the library?
4. Can I sign in to the App and read purchased e-books on multiple devices with the same Inspirata account?
5. When I read an e-book in one device, can my reading/devotional progress, grouping information, notes, underlines, and bookmarks be synchronized to other devices?
Book Reading Related
1. Can I read the e-book I have purchased offline?
2. How can I view the paperback page numbers in the e-book?
3. What if I can't open a e-book on the library?
Rent-to-own Related
1. Which e-books are available for rent-to-own service?
2. How can I read the e-books after subscribing to the rent-to-own service?
3. How can I renew, unsubscribe or use special offers to buy the eBooks I have subscribed to?
4. I forgot to renew my subscription manually, what should I do?
5. What e-books can I purchase with my accumulated monthly fee?
6. Can I see the notes I made in the e-books I have previously subscribed to after my subscription has expired?
Devotional Functions Related
1. How to use devotional functions？
2. Can I export my devotional notes?
If there are any problems not mentioned here but need to be solved, you can send an email to Customer Service at ebookservice@endao.co . Please describe in detail the problems you encounter. Our customer service will respond as soon as possible.